CASTLES TECH CONSULTING
your home tech issues solved
serving the inland empire
Steve Castles
If you're struggling with setup, connection, speed issues, or worry about security, you've found the right place. Steve's years of expertise covers the most common and frustrating tech challenges faced by homeowners. I promise to be on-time, patient, speak in clear terms, and ensure you fully understand how your tech works. I’ve streamlined the process of getting reliable, trustworthy, in-home tech support by offering a free 15-minute assessment.
Here are some of the tech issues we can help with:Entertainment & Media Setup
Smart TV & Streaming Setup: Connecting new TVs, installing streaming apps (Netflix, Hulu, Disney+, etc.), and troubleshooting connection errors.
Media Player Configuration: Setting up and optimizing devices like Roku, Apple TV, Amazon FireStick, ONN Boxes, gaming consoles/disc players.
Whole-Home Audio Installation & Home Theater: Designing and installing multi-room sound systems (Wiim, Sonos, soundbars, A/V receivers) for immersive audio.
Computers, Devices & Software
New Device Configuration: Setting up new computers (PC/Mac), smartphones, and tablets, including data migration and initial software installation.
PC Tune-Up & Speed Optimization: Deep cleaning, optimizing startup programs, and fine-tuning operating systems to make your slow laptop or desktop run like new.
Software Troubleshooting & Updates: Resolving issues with applications and managing necessary operating system and application updates.
Peripheral & Accessory Setup: Connecting and optimizing external devices like microphones, webcams, external hard drives, and scanners.
Wireless Printer Setup: Connecting new or existing printers to your Wi-Fi network and resolving those persistent "printer not found" errors.
Smart Watch & Fitness Tracker Sync: Pairing new wearables and ensuring reliable data sync with your smartphone.
Email & Account Configuration: Setting up email clients on new devices and assisting with password managers and account recovery.
Security, Virus & Data Protection
Virus & Malware Removal Thorough cleaning of infected PCs to remove spyware, ransomware, and malicious software.
Password Management & Organization: Implementing secure password managers and helping you organize and recover lost account access.
Phishing & Scam Prevention Training: Training to identify fraudulent emails, texts, and calls to protect your sensitive information.
Wi-Fi, Networking & Internet
Router & Network Optimization: Configuring new routers, setting up mesh Wi-Fi systems (like Eero or Google Nest Wi-Fi), and ensuring fast, stable performance across all devices, and minimizing dead zones.
Slow Internet Speed Diagnosis: Identifying whether the problem is your provider, your modem, or your router.
Internet Provider Billing Review: Providing advice to help you negotiate better rates and ensure you're not overpaying for your service.
Guest Network Configuration: Setting up a separate, secure network for visitors.
Paretal Control & Screen Time Limits: Configuring settings to manage and monitor children's internet access.
Smart Home & Automation
Smart Device Integration: Setting up and integrating devices like Ring doorbells, Nest thermostats, smart lighting, and basic smart camera systems.
Custom Smart Home Routines: Programming automated routines (e.g. "Goodnight" turns off lights, adjusts thermostat)
Voice Assistant Integration: Connecting all your devices to work with Alexa, Google Home, or Apple.
Service Area
Steve currently serves the Inland Empire, including Rancho Cucamonga, Upland, La Verne, Claremont, Montclair, Chino, Chino Hills, Fontana, Riverside, Eastvale, Jurupa Valley, Norco, and Corona.